Refund Policy
At ShadiSearch.com, customer satisfaction is our utmost priority. We are committed to providing a seamless and satisfactory experience to all our users. However, as our services pertain to matrimonial matchmaking and are digital in nature, refunds or returns are governed by specific terms outlined below:
Eligibility for Refunds
- Technical Issues:
If you are unable to access our services due to technical errors caused by ShadiSearch.com, you may be eligible for a refund. - Unauthorized Charges:
In case of any unauthorized or duplicate payments made on our platform, you can request a refund.
Non-Refundable Services
- Profile Subscription Fees:
Fees paid for subscriptions, premium memberships, or upgrades are non-refundable once the service has been activated. - Misuse of Services:
Refunds will not be provided if our services are misused or violated as per the Terms & Conditions of ShadiSearch.com.
Refund Process
- Request Submission:
To request a refund, email us at info@shadisearch.com with your transaction details, registered email ID, and a brief explanation of the issue. - Verification and Processing: Refund will be credited on original source of account within in 7-10 days.
Contact Us
For any concerns or assistance, feel free to reach out to us:
- Mobile: +91-9718682345
- Email: info@shadisearch.com
We appreciate your trust in ShadiSearch.com and strive to make your journey to finding a life partner as smooth and hassle-free as possible.
